This Data Processing Agreement (“DPA”) forms part of the agreement between RevEdge.ai, Inc. and the Customer using the RevEdge platform.
1. Roles
For purposes of applicable data protection law:
Customer is the Data Controller
RevEdge.ai, Inc. is the Data Processor
RevEdge processes personal data only on documented instructions from Customer.
2. Processing Activities
RevEdge processes personal data to provide the RevEdge.ai platform including:
- ingesting data from connected systems
- analyzing activity signals
- generating insights and reporting
- maintaining system functionality
- providing customer support
3. Categories of Data
Categories of personal data processed may include:
- names
- professional email addresses
- job titles
- communication metadata
- meeting activity
- CRM activity data
- platform user information
RevEdge does not intentionally process sensitive personal data such as health records, biometric identifiers, or government identification numbers.
4. Security Measures
RevEdge maintains appropriate technical and organizational safeguards including:
- encryption of data at rest and in transit
- access control systems
- role-based permissions
- vulnerability management
- incident monitoring
- employee security training
5. Sub-Processors
RevEdge may engage sub-processors to support platform operations including cloud infrastructure and support services.
RevEdge will ensure sub-processors are bound by contractual obligations consistent with this DPA.
A list of current sub-processors is available in the RevEdge Sub-Processor List.
6. Data Subject Requests
RevEdge will assist Customer in responding to requests from individuals exercising their rights under applicable data protection laws.
7. Data Breach Notification
If RevEdge becomes aware of a personal data breach affecting Customer Data, RevEdge will notify Customer without undue delay and provide information reasonably necessary to investigate the incident.
8. Data Deletion
Upon termination of services, RevEdge will delete or return Customer Data in accordance with the Terms of Service.
Unless otherwise requested, Customer Data may be deleted within 90 days of termination.
9. International Transfers
Where personal data is transferred outside the EEA, UK, or Switzerland, RevEdge relies on:
- EU Standard Contractual Clauses
- UK International Data Transfer Agreement
- other lawful safeguards.
10. Audits
Upon reasonable written request, RevEdge may provide information demonstrating compliance with this DPA.
3. RevEdge Sub-Processor List
RevEdge.ai uses carefully selected infrastructure and service providers to operate the platform.
All sub-processors are contractually obligated to protect Customer Data.
| Provider | Purpose | Location |
| Azure | Cloud infrastructure hosting | United States / Global |
| Stripe | Payment processing | United States |
| Google Workspace | Internal communications and support operations | United States |
| SendGrid / Twilio | Transactional email delivery and texting | United States |
| App insights | Infrastructure monitoring and system diagnostics | United States |
| Clarity | Application error monitoring | United States |
| Subtext | Two-Way Texting | United States |
RevEdge reviews sub-processors periodically and ensures appropriate data protection safeguards.
Customers may request notice of new sub-processors by contacting:
support@revedge.ai
